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60-Day Money-Back Guarantee
On All Our Products
We offer a 60-Day Money-Back Guarantee with all of our products.
Here is why:
Each and every product on our site is handcrafted, constructed of precious metals and stones with love and passion for Judaic art. It takes time and skill to create these items, so every one of them gets a great deal of personal attention. Our products are absolutely unique and beautiful, and we stand behind them.
We send hundreds gift products to customers all over the world and they LOVE them. Almost all of them are repeat customers and that's why we're so confident offering our Money Back Guarantee with all gifts on our site.
If you are not happy with your purchase for any reason, you may return it for a full refund within 60 days of receiving it. First, please contact us and we'll do our best to assist you. If you're still not satisfied, you can return the product for a full refund, minus any shipping charges. Per our terms, you will be responsible for the cost of shipping the product back to us.
All items are sent to you in perfect condition, carefully packaged in a box and covered with protective material. If there are any breakages or defects in a product when you receive it, please let us know about it immediately and we'll arrange an exchange at no extra cost to you. After 7 days in you possession, these breakages will be considered to have occurred while in your possession, and we won't assume responsibility for them.
In order to claim a refund for your purchase, we must receive the product from you in perfect condition, in its original box and packaging material. Our Money-Back Guarantee doesn't cover broken or damaged products occurring while in your possession, so please make sure your product is well packaged before you send it to avoid any damages during shipping.
Your refund will be processed within 10 days from the date we receive the product from you.
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